Get the support you need, quickly.
Partners, your first contact for questions or concerns should be your designated partner success manager. They’re here to provide you with best-in-class customer service. If you aren’t sure who that is, fill out a general request and we’ll direct you to the right team member.
Resources and training for channel partners.
Legacy product portal for Innovative Enterprises, Inc.
Legacy product portal for Typhoon Data (ProviderSafe™) customers.
Legacy customer and vendor portals for Securitec Screening Solutions
Updates on county court closures, delays and fees for court research customers
Fill out our request form
Call our CustomerFirst Center for immediate assistance from a live support team. Dial 1-866-277-7477
Product support for public and administrative users of the VINE platform.
Videos and how-to guides to enhance and support your experience using VINE.
Product support for the MobilePatrol application
Real-time dashboard of outages, maintenance, and product status.
Contact form for general request.